Welcome to tk19971. This Terms & Conditions document forms a legally binding agreement between the tk19971 platform and its users. By visiting our website, creating an account, or using any of our services, you agree to these terms. Please read them carefully.
Important: If you do not agree to these terms, please refrain from using tk19971's services.
1General Terms & Conditions
Tk19971 is an online gaming platform offering sports betting, casino games, lottery, and other gaming services to users in Bangladesh. These terms take effect from the date of your first registration.
Tk19971 reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, we will notify users via email or an in-platform notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- These terms are at all times consistent with tk19971's Privacy Policy and Responsible Gaming Policy.
- In the event of any dispute, tk19971's decision shall be considered final.
- These terms are available in both Bengali and English. In the event of a dispute, the English version shall prevail.
2Account Registration
You are required to provide accurate and truthful information when registering at tk19971. Opening an account with false or misleading details is strictly prohibited and may result in permanent account closure.
Information required for registration:
- Full Name (as per National ID)
- Active Mobile Number
- Valid email address
- Date of birth (must be 18 years of age or older)
- Mobile Pay/Nagad/Rocket number or bank account details
Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed and balances may be forfeited. If multiple family members wish to use separate accounts from the same device or IP address, please notify our support team in advance.
KYC Verification: We conduct identity verification (KYC) for security purposes. A copy of your NID or passport may be required before a withdrawal is processed.
3Age Requirement & Eligibility
You must be at least 18 years old to use tk19971's services. If a minor opens an account using false information, the account will be immediately closed and any deposited funds will not be refunded.
- A national ID card or passport may be requested for age verification.
- Registrations from countries or regions where online gaming is prohibited by law will not be accepted.
- Family members of tk19971 employees may be restricted from participating in certain promotions.
Protecting minors is our top priority. If you believe an underage individual is using our platform, please notify our support team immediately.
4Deposits & Withdrawals
Deposits and withdrawals at tk19971 can be made via Mobile Pay, Nagad, Rocket, and other approved payment methods. All transactions are processed in Bangladeshi Taka (BDT).
Deposit Policy:
- The minimum deposit amount is ৳500.
- Deposits are usually credited to your account within 2–5 minutes.
- The payment method used for deposits must match the name on the account.
- Deposits from third-party accounts are not accepted.
Withdrawal Policy:
- The minimum withdrawal amount is ৳1,000.
- Withdrawals are typically processed within 24 hours.
- Bonus balance is subject to specific wagering requirements before withdrawal.
- Large withdrawals may be held pending until KYC verification is complete.
Transaction Security: tk19971 uses 256-bit SSL encryption on all financial transactions. Your funds are fully secure.
5Bonuses & Promotions
Tk19971 offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the respective offer page.
- Welcome Bonus: Applicable to new members on their first deposit. Available once only.
- Reload Bonus: Weekly or monthly deposit bonuses for regular members.
- Referral Bonus: Refer a friend and both of you will receive a bonus.
- VIP Bonus: Exclusive rewards for higher-tier members.
General Bonus Terms:
- Withdrawals will not be processed until the wagering requirement for each bonus (typically 10x to 30x) has been met.
- Bonuses are generally valid for 7 to 30 days.
- Multiple bonuses cannot be active at the same time unless explicitly stated in the offer.
- Tk19971 reserves the right to cancel or modify any bonus offer.
Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in permanent account closure.
6Gaming Policy
All games at tk19971 are powered by Random Number Generator (RNG) technology, ensuring every outcome is completely random and unbiased.
- If a technical error occurs in a game outcome, tk19971 reserves the right to void the round in question.
- Once a bet is finalized, it cannot be changed.
- If you are disconnected during a live game, the last confirmed result will stand.
- If misconduct or cheating is proven, winnings will be forfeited.
7Prohibited Activities
The following activities are strictly prohibited on tk19971:
- Creating multiple accounts or using another person's account.
- Attempting to abuse or exploit the bonus system.
- Using automated bots or software to play games.
- Threatening, harassing, or abusing other players or staff.
- Using the platform for money laundering or any illegal financial activity.
- Attempting to hack or exploit system vulnerabilities.
- Operating an account on behalf of a third party.
Violating this prohibition may result in permanent account closure, balance forfeiture, and legal action where necessary.
8Account Suspension & Closure
Tk19971 reserves the right to investigate, suspend, or close any account, particularly if:
- Evidence of a terms violation is found.
- Suspicious or unusual transactions are detected.
- The account has been inactive for an extended period (over 12 months).
- The user requests account closure themselves.
Users may request account closure at any time. The account will be closed once all pending withdrawals have been processed.
9Responsible Gaming
Tk19971 believes gaming is for entertainment, not addiction. We provide a range of tools to promote responsible gaming:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Cooling-Off Period: Take a break from gaming for a set period of time.
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
- Reality Check: Receive session notifications at regular intervals.
If you're experiencing gaming-related issues, visit our help center or Responsible Gaming View page.
10Terms Updates & Contact
Tk19971 reserves the right to modify these terms and conditions at any time. For significant changes, at least 7 days' notice will be provided. Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
For any questions or feedback regarding these Terms & Conditions, please reach out to our support team:
- Email: support@tk19971.com
- Live Chat: Click the chat icon in the bottom-right corner of the platform
- Help Center: Visit the Help Center page
Support Hours: Our team is available 24/7, seven days a week, to assist you.
Why tk19971 Is Trusted
Our Commitment
⚖️
Fair Play Guarantee
All games on tk19971 are audited by independent third parties. RNG certification ensures every outcome is fully unbiased.
🔒
Data Privacy
Your personal information is never sold or shared with third parties. We follow a GDPR-compliant data protection policy.
💬
Transparent Communication
We keep you informed of any changes or updates in a timely manner. There are no hidden terms or surprises — everything is open and transparent.
🏆
Fast Dispute Resolution
Any issues or complaints are handled within 48 hours. User satisfaction is our top priority.